Bringing human intuition to email.

 

I joined IBM Design in October 2015 as a member of IBM Collaboration Solutions (ICS), a B2B/SaaS division that develops enterprise messaging and content-collaboration software for knowledge workers.

During the first year and a half, I helped lead Verse Mail and Calendar into the cognitive era by leveraging machine learning to visualize the future intuition of messaging on web and mobile platforms.

 
 
 
 
 

I created this introductory video as a contextual primer for my design explorations below.

 
 
 
 

Cognitive Inbox

web + mobile

Analyzes user behaviors with machine learning to stack related emails in a way that minimizes context-switching for increased focus

 

Suggested Recipients

web + mobile

Makes email composition a breeze by analyzing communication patterns to suggest the most relevant recipients to address on an email

 
 
 

Message Threads 

mobile android

Turns a fragmented inbox into a series of fluid conversations by tying together messages and their reply chains

Calendar Refresh

mobile android

Keeps users on schedule in a more functional and stylish way while they're on-the-go

 
Copyright © 2014, Keith Joseph. All rights reserved.