IBM collection
Business productivity (2015-2018)
Used machine learning to help lead IBM’s B2B software into the AI era, enabling more intuitive communication and efficient collaboration between business organizations.
01
IBM Verse
Business email & calendar
Integrated early AI capabilities into enterprise communication platforms.
This video summarizes the baseline experience as a contextual primer for my design explorations below.
Cognitive Inbox
Analyzes user behaviors with machine learning to stack related emails in a way that minimizes context-switching for increased focus
Suggested Recipients
Makes email composition a breeze by analyzing communication patterns to suggest the most relevant recipients to address on an email
Message Threads
Turns a fragmented inbox into a series of fluid conversations by tying together messages and their reply chains
Calendar Refresh
Keeps users on schedule in a more functional and stylish way while they're on-the-go
02
IBM Connections
Business collaboration
Allowing teams to create, customize, share, and co-edit content with more ease
Brand Customizer
Enables clients & business partners to customize IBM Connections with their own brand language so that their employees & clients can share a cohesive experience across all of their digital resources
Content Service Hub
Creates a central view of content living across multiple apps so that time spent searching becomes time spent working